Privacy Policy

The website https://www.citysport.be (hereafter: the “Website”) is offered by: CITY SPORT BVBA (Hereafter: CITY SPORT) Kortrijksestraat 8-10 8850 Ardooie Belgium Company number (VAT-BE): 0837.733.471 E-mail: info@citysportcaps.com Phone: +32 (0)51 740 111 Feel free to contact us should you have any privacy-related questions. We promise to reply soon! Why this Privacy Statement? Every person (hereafter the “User”) who visits or uses the Website discloses a certain amount of personal data. The personal data is information which allows CITY SPORT to identify you as a natural person, regardless of whether we actually do this. You are identifiable as soon as it is possible to create a direct or indirect link between one or more data and you as a natural person. We only use and process your personal data in accordance with the GDPR and any replacement legislation, or any similar regulation under any applicable law, and any regulatory requirements or codes of practice governing the use, storage or transmission of personal data. Every reference in this Privacy Statement to the ‘GDPR’ is a reference to the Regulation of 27 April 2016 on the Protection of Natural Persons with regard to the Processing of Personal Data and on the Free Movement of such Data (General Data Protection Regulation). Through this Privacy Policy, every User of the Website is informed of the processing activities CITY SPORT may carry out with his or her personal data. CITY SPORT reserves the right to modify this Privacy Policy at all times. Every substantial change will be clearly communicated towards the User. We advise you to consult this document regularly.

Who is responsible for the processing of personal data?

CITY SPORT is responsible for the processing and decides alone or in cooperation with others which personal data are being collected as well as the purposes and the technical and organisational means with regard to the processing of those personal data.

Controller
CITY SPORT is responsible for the processing and decides alone or in cooperation with others which personal data are being collected as well as the purposes and the technical and organisational means with regard to the processing of those personal data.
Processor(s)
CITY SPORT is free to rely on data processors. A processor is the natural or legal person who processes your personal data upon request and on behalf of the data controller. The processor is required to ensure the security and confidentiality of the data. The processor shall always act on the instructions of the data controller.
CITY SPORT relies on the following categories of "processors":

On what legal grounds are my data processed?

In accordance with the GDPR we process personal data on the following legal grounds:

On the basis of the execution of the contract agreed upon with you or the execution of pre-contractual steps taken at your request; or
On the basis of compliance with legal or regulatory provisions with regard to the management of the contractual relationship, invoicing in particular;
On the basis of our legitimate interest in sending information and newsletters to our customers;
On the basis of your consent to send promotional offers (direct marketing).
The processing of your personal data is essential for the proper functioning of the Website and the provision of associated services. CITY SPORT commits to solely process your personal data for the following purposes:

Which personal data are being processed?

CITY SPORT commits to only collect and process adequate, relevant and limited to what is necessary for the purposes for which they are processed. The following categories of personal data are processed by CITY SPORT: Personal identification data (name, first name, address, login details); Contact details (telephone number and e-mail address); Cap size Pictures This data is collected at the time of your registration on the Website and when you use our services or enter the contest. Other personal data may be collected later. These data are necessary for the provision of CITY SPORT services. The amount of personal data collected depends on your use of the Website and the functionalities of the Website.We also use cookies in order to recognise the User and to offer the User a personalised user experience, to remember technical choices, and to detect and correct any errors which might be present on the Website.

Customer management
Dispute management.
Protection against fraud and infringements.

For more information concerning the use of cookies, we kindly refer you to our Cookie Statement.

For which purposes are my personal data being used?

CITY SPORT collects your personal data for the sole purpose of offering every User of our a safe, optimised and personal user experience of our Website and the offered services. The collection of personal data becomes more extensive as the User makes more intensive use of our Website and our online services. CITY SPORT reserves the right to suspend or cancel certain operations if personal data is missing, incorrect or incomplete.The processing of your personal data is essential for the proper functioning of the Website and the provision of associated services. CITY SPORT commits to solely process your personal data for the following purposes: Personalized marketing and advertising if you have expressly agreed to it. In that case, you are free to withdraw your consent at any time. Contests The User provides the personal data to CITY SPORT himself and therefore retains a certain degree of control. When certain data is incomplete or apparently incorrect, CITY SPORT has the right to postpone some expected actions temporarily or permanently.

Who receives your personal data?

Your personal data are processed for internal use within CITY SPORT only. Your personal data will not be sold, passed on or communicated to any third parties, except in case you have given us your explicit prior consent.

How long do we store your personal data?

Your data is stored as long as necessary to achieve the ends pursued. They will be erased from our database as soon as they are no longer necessary for the ends pursued or if you validly exercise your right to erasure.

Guarantee of a legitimate and secure process of your personal data
Right to access
Right to rectification of your personal data
Right to erasure (or “right to be forgotten”)
Right to limitation of processing
Right to object
Right to data portability

You have the right to withdraw your consent to the processing of your personal data at any time, for example for direct marketing purposes.

How to exercise my rights?

If you wish to exercise your rights, you must send a written request and proof of identity by registered mail to CITY SPORT, Kortrijksestraat 8-10, 8850 Ardooie or by email to info@citysportcaps.com. We will respond as soon as possible, and no later than one (1) month after receipt of the request.

Possibility to lodge a complaint

If you are not satisfied with the processing of your personal data by CITY SPORT, you have the right to lodge a complaint with the competent Data Protection Authority (for Belgium: https://www.privacycommission.be/).

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

info@citysportcaps.com

Address: 10, Kortrijksestraat 8, 8850 Ardooie

Possibility to lodge a complaint